In a pharmaceutical environment where every minute counts, DeltaV incident management represents a major burden for maintenance teams.
Tickets that come up again and again, long interventions, often late reactions...The result: wasted time, extra costs and constant operational pressure.
In response to this problem, RealDev set up a customized approach, combining analysis of historical tickets, creation of specific training content and practical application via error simulations.
A structured, performance-oriented approach
We supported a pharmaceutical maintenance team in a continuous improvement process, with a clear objective: to effectively train their technicians based on their own incidents.
1. Complete analysis of DeltaV tickets
- Study of several years of maintenance tickets
- Setting up a Pareto to identify the most frequent cases
- Focus on the most time-consuming and critical incidents
2. Selection of 10 priority cases
- Alarms not processed
- Blocked phases
- Initial misdiagnosis
- Communication faults between modules
- Etc.
3. Creation of targeted teaching plans
- A specific training module for each case identified
- Design of teaching scenarios adapted to team levels
- Error simulations integrated into our DeltaV infrastructure, to learn by reproducing real faults
Tailor-made training for maintenance personnel
This program does more than simply impart knowledge. It enables teams to :
- Reproduce real defects safely
- Developing good repair reflexes
- In-depth understanding of root causes
- Gain autonomy on common incidents
- Capitalize on past experience to prevent future mistakes
Concrete benefits for the company
Significant reduction in time spent on the most common interventions
Fewer internal calls for assistance
Better understanding of the DeltaV system by maintenance teams
Greater responsiveness to faults and malfunctions
Reduced pressure
Developing and structuring in-house skills
These are all measurable gains that enhance operational performance, team peace of mind and the reliability of your installations.
Customized training that makes the difference
Our experts analyze your tickets, identify your priorities, and transform your recurring incidents into a concrete, practical and effective learning path.
Receive your personalized training plan
